Terms & Conditions




Terms & Conditions of Hire.

These terms and conditions form an integral part of your hire contract with Roofbox Hire Essex hereinafter referred to as the “Company”.
The Company address is 49 Southfalls Road, Canvey Island, Essex SS8 7QA

Definitions

The “Hirer” is the person whose name & address appears at the top of the hire contract of which these terms and conditions form a part.
The hirer must be at least 18 years old.
The Hirer accepts full legal liability for all the equipment listed on the hire contract(s) irrespective of whether the equipment is for the
Hirer’s personal use, or that of another member of his/her party, booking under the same contract booking number.

“Equipment” includes roof racks, fittings, cycle carriers, roof boxes & any other item(s) hired by the Hirer from the Company.
The hire period is the date from which the equipment is collected/received by the hirer from the Company or its agents,
until the date that the hirer is due to return the equipment.
Both these dates are clearly stated on the hire contract.

Conditions of Hire

1. Identification

You must bring a satisfactory form of identification, e.g. passport, Driving Licence, Utility Bill
The Company reserves the right not to hand over any equipment if the Hirer cannot properly identify himself/herself.
In these circumstances no refund will be given.

2. Liability

The Hirer accepts full personal liability for the equipment from the time the Hirer receives it from a member of the
Company’s staff or agents, until it is returned to the Company at the end of the hire period.

The Company reserves the right to charge the hirer the full replacement cost of such equipment in the event that it becomes damaged,
lost or stolen during the period of hire, or until it has been returned to the Company.

The replacement costs are as follows: –

Roof Boxes:- Thule Touring 100 £275,Thule Motion 200 M £395, Thule Motion 800 XL £435
Thule Motion XT XL £500, Thule Atlantis 760 £300 Thule Atlantis 200 £250
Roof Racks:- Thule Aero/Wing Bars £118.00 Square Bars £45.00 Foot Packs £100
Lost Keys Chargeable at £5 per key. Broken Key in Box/Rack £80

3. Collecting Equipment.

The Hirer or his/her agent will sign a receipt for the equipment on collection.
By signing, the Hirer or his/her agent acknowledges that they have inspected the
equipment & confirms that it is the equipment ordered & that it is in satisfactory working order and condition.

4. Amendments.

The company will allow the Hirer to change the details once free of charge after the booking has been accepted by the Hirer,
subject to the equipment still being available.
The company will not accept any changes within 14 days of your agreed collection date.
All amendments must be in writing and sent by post, or e-mail to the Company.
Any subsequent amendments will be charged at £5 per amendment.

5. Payment

The Hire charges are payable in full 14 days before the agreed hire period,
unless alternativearrangements have been made

6 Cancellations and Cancellation Fees

6.1 NO REFUNDS will be made for cancellations made within 14 days from the commencement of
the hire period
6.2 Cancellations made between 15 to 20 days before the agreed hire period are subject to a fee of 20%
of the value of the hire contract
6.3 Cancellations made 20 days or more before the agreed hire period are subject to an administration fee
of £10.00
6.4 All Cancellation fees are at the discretion of the company
with the exception of 6.1 where there is NO REFUND

7. Product Alternatives

It is possible that the equipment which you have pre-booked may have been lost or damaged by the previous hirer.
In this event, the Company will use every endeavour to provide the Hirer with equipment of at least
the same quality & value as that ordered by the Hirer.
Should the Hirer not wish to take the alternative equipment offered, he/she will be entitled to a full refund in respect of the missing equipment.
However, the Company accepts no further liability
in the event that the Company cannot provide an alternative a full refund will be offered.

8. Returning Equipment Late.

Where the Hirer does not return the equipment at the end of the hire period,
the Company reserves the right to charge the Hirer at the proportionate daily rate.
The amount repayable will accrue up to the replacement cost of the equipment,
as specified in paragraph “2” above, together with any legal fees or associated recovery costs.

9. Deposits

The company will charge each roof box Hirer a minimum of £100 Deposit as a returnable security deposit
payable at the time of collection/fitting.
The Company also reserves the right to demand a deposit from any Hirer at any time up to and including the
Hirer collecting the equipment from the Company.
The amount of such deposit is to be at the absolute discretion of the Company.

The Company reserves the right to refuse to hire equipment to any client with whom it does not wish to enter into a contractual relationship.
The Company reserves the right to cancel a contract at any time & without notice,
whereupon it will refund to the Hirer any monies paid.
Following such a refund, no further liability will exist between the Hirer & the Company.

10. Roof Boxes. Roof Racks

It is the Hirer’s responsibility to ensure that these items remain properly fitted during the period of hire.
Where members of the Company’s staff fit such equipment to the hirer's vehicle,
this will be entirely at the Hirer’s risk and
the Company accepts no liability for any damage caused either to the vehicle or third parties as a result of fitting such equipment.

11. Special Offers & Discounts

Periodic special offers and discounts offered are at the absolute discretion of the company.
Unless explicitly stated only one offer can be used to support one hire period. i.e. two offers cannot be used in conjunction.
The company reserves the right to withdraw any special offers and promotions without notice.

12. Liability

Save as provided in these conditions & to the extent that the exclusion or restriction of liability may be prohibited by statute,
the Company will not be liable for any loss, damage or injury caused,
directly or indirectly by the equipment or its use.
Your statutory rights are not affected.

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